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FAQs
Tour lengths in Medellin vary depending on the type of tour, but most tours last between 2-6 hours.
Yes, we understand that plans can change, and we are happy to work with you to reschedule or cancel your private tour if necessary. We have a flexible cancellation policy that allows for free cancellations up to 48 hours before the tour.
Our private tours typically include a private guide, Luxury transportation, and any entrance fees or activity costs that are part of the tour itinerary. We also provide recommendations for food and other activities during your stay in Medellin.
Our private tour guides are fluent in English and Spanish. We can also provide guides who speak other languages upon request.
In the event of inclement weather, the safety and comfort of our customers is our top priority. Depending on the severity of the weather, we may reschedule the tour to another day, offer an alternative indoor activity, or provide a partial or full refund.
